At SaunasAreUs, we don't just focus on our high-quality products, which are designed to provide exceptional performance, durability, and a luxurious experience. Our priority is on the customer and how we can create a seamless shopping experience to establish a relationship of trust and good communication. We value people's well-being, and our goal is to improve the lives of others and bring that feeling of inner peace to the heart. That's what sets us apart from the competition - our unwavering commitment to customer satisfaction and well-being.

Saunas offer multiple health benefits that can contribute to overall well-being. The elevated temperatures in saunas induce sweating, which aids in detoxification and may contribute to temporary weight loss through water loss. Regular sauna use can also improve circulation, leading to better cardiovascular health. Furthermore, saunas promote relaxation and stress reduction, which can have positive effects on mental health. These combined benefits make saunas a valuable tool for enhancing both physical and emotional health.

Studies have found that using a sauna 2-3 times per week can bring health benefits. Regular sauna sessions at this frequency have been linked to better heart health, reduced stress, and improved relaxation. They may also help with circulation and temporary weight loss through sweating. While everyone is different, these studies suggest that using a sauna a few times a week can be beneficial for many people.

The recommended duration for a sauna session typically ranges from 10 to 20 minutes. Starting with shorter sessions, such as 10 minutes, allows the body to acclimate to the heat gradually. As you become more accustomed to sauna use, you can gradually increase the duration to 15 or 20 minutes if desired. It's important to listen to your body and avoid staying in the sauna for too long, especially if you're new to sauna bathing. Taking breaks between sessions and staying hydrated are also essential for a safe and enjoyable experience.

The recommended temperature for a traditional sauna typically ranges between 70°C and 90°C (160°F to 194°F). However, personal preferences vary, and some individuals may prefer slightly lower or higher temperatures. It's essential to find a temperature that feels comfortable for you while still providing the desired therapeutic effects. Starting at a lower temperature, around 70°C, is advisable for beginners, and you can gradually increase it as you become more accustomed to sauna bathing. Additionally, always listen to your body and exit the sauna if you feel uncomfortable or overheated.

The choice between a traditional sauna and an infrared sauna depends on your preferences and specific health goals. Traditional saunas use heated rocks or stoves to generate heat, while infrared saunas use infrared lamps to directly heat your body. Traditional saunas typically produce higher temperatures and promote more intense sweating, which some people prefer for its traditional sauna experience. On the other hand, infrared saunas operate at lower temperatures and are often favored for their gentler heat and potential therapeutic benefits, such as improved circulation and detoxification. Ultimately, it's essential to consider factors like heat preference, desired health benefits, and personal comfort when deciding between the two types of saunas.

Safety is a top priority in our saunas, and we've implemented several features to ensure a secure and comfortable experience for our users. Our saunas are equipped with temperature control settings, allowing individuals to adjust the heat to their preference, ensuring a relaxing yet safe environment. A built-in timer feature automatically shuts off the sauna after a set duration, preventing users from staying inside for too long. Proper ventilation systems are in place to maintain air circulation and prevent the buildup of excessive heat and humidity. Our sauna benches are constructed from heat-resistant materials, such as cedar or hemlock wood, minimizing the risk of burns or discomfort during use. We recommend users follow general safety precautions and consult our customer support team for any questions or concerns regarding maintenance and cleaning.

Yes, you can customize various features of the sauna, such as lighting, seating, or controls. However, customization options need to be organized through inquiry with our customer service team first. This ensures that we can help facilitate the process and discuss any additional costs associated with your specific customization requests. Please feel free to reach out to our customer service team for further assistance and guidance in tailoring your sauna to your preferences.

Yes, you can enjoy peace of mind with our comprehensive 1-year warranty. If you encounter any manufacturing defects or issues, simply contact our customer service team, and we'll take care of the rest. Additionally, if you receive damaged or broken parts, we'll promptly send out replacements free of charge.

We do not offer installation services. Instead, we deliver the sauna directly to your door. Upon delivery, the driver will unload the product at an accessible point. Due to the weight of the load, the customer may not be able to move it by lifting it. Therefore, it is advisable that the customer opens the package and moves one piece of the product at a time to the desired assembly point. Once you have the product at your desired location, we provide an in-depth installation product manual to assist you in quickly and easily installing your sauna. For certain sauna heaters, we advise hiring a professional for installation. If you have any questions or need clarification, please don't hesitate to contact our customer service team.

Saunas are generally not recommended for pregnant women. The increased body temperature caused by sauna use can potentially pose risks to the developing fetus, including the risk of overheating and dehydration. Additionally, pregnant women may be more sensitive to the effects of heat, making it essential to avoid prolonged exposure to high temperatures. It's crucial for expectant mothers to prioritize their health and consult with a healthcare professional before using a sauna during pregnancy.

Because we sell Australia wide, we are only an online store.

Maintaining your sauna is essential for its longevity and hygiene. Regular dusting with a soft cloth or brush removes dust and debris, while wiping down surfaces with a mild detergent keeps them clean. Check ventilation for proper air circulation, and inspect heating elements periodically. Apply wood treatment to wooden surfaces, and clean accessories with mild soap and water. Following these steps ensures your sauna stays in top condition. If you need assistance, contact our customer support team.

Sauna use for children is generally not recommended, especially for those under the age of 12. Children may have difficulty regulating their body temperature in the high heat of a sauna, increasing the risk of overheating or dehydration. Additionally, children's bodies are more sensitive to heat, and prolonged exposure to sauna temperatures may pose health risks. It's best to consult with a healthcare professional before allowing children, especially those under 12, to use a sauna.

Individuals with certain medical conditions should exercise caution or avoid sauna use altogether. Conditions such as heart disease, high blood pressure, diabetes, and pregnancy may be contraindications for sauna use. Additionally, individuals with skin conditions, respiratory issues, or neurological disorders should consult with a healthcare professional before using a sauna. It's essential to prioritize safety and seek medical advice if you have any underlying health concerns.

Sauna use may have potential benefits for the immune system. The heat and steam in a sauna can help open up airways, improve circulation, and promote sweating, which may help the body flush out toxins and impurities. Additionally, the relaxation induced by sauna sessions may help reduce stress levels, which can have positive effects on immune function.

To place an order, simply browse our website and select the product(s) you wish to purchase. Add them to your shopping cart and proceed to checkout. Follow the prompts to enter your shipping and billing information, and then complete the payment process. Once your order is successfully placed, you will receive an order confirmation email with details of your purchase.

We accept various payment methods to make your shopping experience convenient and secure. You can pay for your order using major credit cards such as Visa, Mastercard, American Express, Discover, and more. We also offer alternative payment options such as Debit cards, PayPal, google pay, Apple pay and Shop Pay for added flexibility.

Once you have placed your order, a confirmation email will be sent to you with all the details and any additional information about your order. Your order will then take around 1-3 days to process. Once processed, another email will be sent to you containing a tracking number and any additional information regarding your order.

Once an order is placed, it begins processing immediately to ensure prompt shipment. Therefore, we recommend reviewing your order carefully before completing the checkout process. If you need to cancel or modify your order, please contact our customer support team as soon as possible. While we cannot guarantee that changes can be made after an order is placed, we will do our best to accommodate your request.

We do not offer international shipping. We currently only ship throughout Australia. However, we are continuously evaluating ways to improve our services, so please feel free to check back with us in the future for any updates or changes regarding international shipping options.

Once your order has been processed and is ready to be shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your order and estimated delivery date.

If you encounter any issues or have questions during the ordering process, please don't hesitate to contact our customer support team at support@saunasareus.com for assistance. Our friendly representatives are available to help troubleshoot any problems you may encounter and ensure a smooth ordering experience.

Yes, you can place an order over the phone by contacting our customer support team. Our representatives will be happy to assist you in placing your order and answer any questions you may have. Simply call our toll-free number at 1800 843 995 and provide the details of the items you wish to purchase, as well as your shipping and billing information. We'll take care of the rest!

Yes, we offer free shipping on all orders Australia wide. You can enjoy the convenience of having your order delivered to your doorstep without any additional shipping charges.

The delivery time for your order may vary depending on your location. Please review our Shipping Policy for further details.

Upon the truck's arrival at your location, the truck driver will unload the sauna at an accessible point. Due to the weight of the load, customers may not be able to move it by lifting it. Therefore, it's advisable for customers to open the package and move one piece of the sauna at a time to the desired assembly point. Once the sauna is safely unloaded and placed in your desired location, it's ready to be assembled. If you have any further questions about the assembly process or require assistance, feel free to reach out to us.

Yes, once your order has been processed, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order.

Yes, scheduling a specific delivery date and time is necessary. Once your order has been shipped and arrives at a port, one of our local agents will contact you to schedule a time for delivery. It's important to schedule a delivery time when you are available to sign for the package, as the driver will require a signature upon arrival to ensure you receive the correct package. This ensures a smooth delivery process and allows you to plan accordingly. If you have any further questions or need assistance with scheduling, please don't hesitate to contact our customer service team.

If you need to change your shipping address after placing your order, please contact our customer support team as soon as possible. While we cannot guarantee that changes can be made, we will do our best to accommodate your request.

If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.

The difficulty of assembling the sauna can vary depending on the model and your level of experience with similar projects. However, our saunas are designed with ease of assembly in mind, and detailed instructions are provided to guide you through the process.

Yes, detailed assembly instructions are included with the product. These instructions provide step-by-step guidance on how to assemble the sauna properly.

The assembly time for the sauna can vary depending on factors such as the model, your level of experience, and the availability of assistance. However, most customers find that they can assemble the sauna within 1-4 hours. With 2-3 people working together, assembly typically takes about 1-2 hours. If assembling alone, it may take longer, likely around 2-4 hours, as one person must manage all aspects of assembly independently. We recommend having assistance available to offer an extra helping hand.

While all screws and assembly parts of the sauna come in the package, customers will need to have their own tools such as drills, tape measures and possibly ladders for some models available. However, everything necessary for basic assembly is included with your purchase, ensuring a hassle-free experience. All required tools will be outlined in the product manual provided. If you have any questions about the assembly process or required tools, please don't hesitate to contact our customer service team.

While it is possible to assemble the sauna by yourself, having assistance from another person can make the process easier and faster, especially when handling larger components.

It's essential to assemble the sauna in a well-ventilated area with sufficient space to accommodate the size of the sauna and allow for easy maneuvering during assembly. Additionally, ensure the floor is level and able to support the weight of the sauna.

If you encounter any issues or have questions during the assembly process, refer to the assembly instructions first for troubleshooting guidance. If you still need assistance, our customer support team is available to help. You can reach out to us via phone, email or website live chat for prompt assistance.

At this time, we do not offer assembly services. However, our products are designed for easy assembly, and detailed instructions are provided to assist you through the process.

While we do not provide assembly services, you may choose to hire a professional assembly service to assemble the sauna for you. Please ensure that the assembly service is experienced in assembling saunas and familiar with the specific model you have purchased.